Support Center
We're here to help. Reach out to us through any of the channels below or browse common topics and FAQs.
Call Us
+91 9892422528Email Us
support@fundly.aiSupport Hours
Mon – Sat, 09:30 AM – 06:30 PM
(except public holidays)
Browse by Topic
Lending & Credit
Questions about loan applications, eligibility, repayments, and disbursements.
Commerce
Help with orders, inventory, purchase optimization, and merchant queries.
Payments
Support for payment transactions, settlements, and billing issues.
Documents & KYC
Assistance with KYC verification, document submission, and account setup.
Frequently Asked Questions
How do I apply for a loan on Fundly?
Download the Fundly app, complete your KYC, and apply directly through the app. Our team reviews applications within 24–48 hours.
What documents are required for KYC?
You'll need your Aadhaar card, PAN card, GST registration (if applicable), and recent bank statements.
How do I track my repayment schedule?
You can view your repayment schedule anytime in the Fundly app under the 'My Loans' section.
How do I raise a complaint or grievance?
You can raise a complaint via the Fundly app or email us at support@fundly.ai. For escalations, please visit our Grievance Redressal page.
What are the support hours?
Our support team is available Monday to Saturday, 09:30 AM – 06:30 PM IST, except on public holidays.
Submit a Support Request
Still need help?
Reach out to our team or raise a formal complaint.